This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vapkofficial.com (the “Site”). Our website is built on the WordPress platform, and we are a company registered in India.
The Information We Collect
Information Automatically Collected (Device Information)
When you visit our Site, we automatically collect certain information about your device and how you interact with our website. This includes:
- Information about your web browser
- Your IP address
- Your time zone
- Cookies that are installed on your device
- The specific web pages or products you view
- The websites or search terms that referred you to our Site
- Information on how you browse and engage with the Site
We use the following technologies to collect this information:
- Cookies: Small data files placed on your device. For more information about cookies and how to disable them, please visit www.allaboutcookies.org.
- Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Information You Provide (Order Information)
When you make a purchase or attempt to make a purchase through our Site, we collect personal information you provide, including:
- Your name
- Billing and shipping addresses
- Payment information (such as credit card numbers)
- Email address
- Phone number
We refer to this combined information—both Device Information and Order Information—as Personal Information.
Other Information
- By using our Site, you agree to our Messaging Terms of Service and Privacy Policy.
- We may also collect and process your IP address to determine your location for currency conversion. We store this currency in a temporary session cookie so prices remain consistent as you browse.
How We Use Your Personal Information
We use the information we collect to fulfill any orders placed through the Site. This includes processing your payment, arranging for shipping, and providing you with invoices and order confirmations.
Additionally, we use your Personal Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- Improve and optimize our Site (e.g., using analytics to understand how customers browse and interact with the Site)
- Deliver targeted advertisements or marketing communications we believe may be of interest to you
With your permission, we may also use your contact information for marketing purposes:
- Email Marketing: We may send you emails about new products, promotions, or other updates.
- Text Marketing: We may send text notifications for your order (including abandoned cart reminders) and marketing offers. Message and data rates may apply. You can unsubscribe at any time by replying STOP to any message from us.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use it as described above. For example:
- We use WordPress to host our website.
- We use Google Analytics to help us understand how customers use our Site. You can read more about how Google uses your information here and can opt out of Google Analytics here.
- We may also share your information to comply with applicable Indian laws and regulations, respond to a subpoena or other lawful request for information we receive, or otherwise protect our rights.
Behavioral Advertising & Your Choices
We use your Personal Information for targeted advertising. To learn more about how this works, you can visit the Network Advertising Initiative’s educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through the links below:
- Facebook: www.facebook.com/settings/?tab=ads
- Google: www.google.com/settings/ads/anonymous
- Bing: advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of many of these services by visiting the Digital Advertising Alliance’s opt-out portal: optout.aboutads.info.
Please note that we do not change our data collection practices when we receive a “Do Not Track” signal from your browser.
Your Rights (For Indian Residents)
As a resident of India, you have certain rights regarding your personal data as outlined in the Digital Personal Data Protection Act, 2023 (DPDP Act). You have the right to access the personal information we hold about you and to ask for it to be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the information below.
Data Retention
When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@vapkofficial.com.